1. Sales Return Flow (Video) #
A. Steps Summary:
Return Sales Invoice – Return and Close Delivery Note – Close Sales Order
B. Notes:
- Make sure that Delivery Note and Sales Order status updated to “Close” to avoid piles of unfinished documents appear and make you confused which one is the real unfinished document and the return document.
- If your Selling flow is only using Sales Invoice (update stock), all you need to do is only make Return of Sales Invoice and it should be done. So, it depends which way you start your selling flow, and then do the opposite way to make the return. (SO – DN – SINV -> SINV – DN – SO, DN – SINV -> SINV – DN, etc.)
